发布于 2026-09-21
英文原文
比利时和荷兰理赔负责人副总裁
VP, Head of Claims Belgium and Netherlands
損害保険ジャパン(Sompo International)
| 职种 | 金融 | 雇用形态 | — |
|---|---|---|---|
| 工作地点 | 鹿特丹或布鲁塞尔 | 薪资 | 面议 |
职位概要
Sompo International招聘比利时和荷兰(BeNe)理赔负责人副总裁,直接向BeNe国家经理及欧洲大陆理赔负责人汇报。主要职责:高效发展和管理BeNe理赔部门,通过直接和间接业务理赔处理程序及风险管理流程提供高客户满意度和理赔体验;对复杂高关注度/高暴露损失提供洞察分析;管理指标和报告要求;及时专业地向客户和经纪人交付约定的理赔服务;与欧洲大陆理赔负责人、BeNe国家经理及各业务线负责人合作谈判理赔和解并建立充足理赔准备金;确保遵守公司治理标准、风险管理框架及理赔处理手册;监控服务提供商KPI并确保外包理赔顺利运作;作为高级领导参与全球Sompo理赔团队;指导和培训初级成员;与各职能负责人合作确保理赔职能形成紧密共生关系;提供管理信息以持续改进承保质量;培养和管理与关键客户、经纪人及服务提供商(TPA、外包商、律师和理算师)的关系。要求:精通BeNe保险市场;本科以上学历,法律资格优先;有管理团队和理赔员经验;多业务线高技术理赔专业知识;优秀的荷兰语和英语书面及口语,精通法语;能主动参与任务并领导、承担责任、发挥主动性;具有创业精神;优秀的组织能力和细节关注;解决问题能力;优秀的人际和书面沟通能力;能在协作团队环境中工作。待遇:有竞争力的薪酬和福利,包括健康与保健福利、退休储蓄计划、全球育儿假和收养援助、员工援助计划、学费报销和专业资格福利。
职位描述
Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a VP, Head of Claims Belgium and Netherlands. Sompo International is recruiting for a VP, Head of Claims for Belgium and Netherlands (BeNe). Reporting directly to the Country Manager Insurance Belgium and Netherlands and the Head of Claims Continental Europe, the role will be responsible for developing and managing the BeNe Claims Department in an efficient, effective and scalable manner as the company grows in Belgium and Netherlands. The successful applicant will be required to deliver a high level of customer satisfaction and claims experience through the implementation of direct and indirect business claim handling procedures and risk management processes. Candidates should be able to provide insight and analysis on complex high profile/high exposure losses, manage metrics and reporting requirements and deliver agreed upon claim service to clients and brokers in a timely and professional manner. The role requires exceptional interpersonal and communication skills as the candidate will be expected to liaise with customers and work closely with executives and senior management across the company. They will need to be able to demonstrate a strong track record of working within a technical claims environment and will be part of an innovative team with a diverse set of responsibilities as would be expected of someone in a senior role. This role will provide the candidate with an exciting opportunity to develop a market leading claims function. Location: This position will be based out of our Rotterdam or Brussels offices. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our business, your impact, our opportunity: What youâll be doing: ⢠Working closely with the Head of Claims Continental Europe, the Country Manager Insurance BeNe and Heads of Line of Business in BeNe, the candidate would take a leading role in negotiating claims settlements and establishing adequate claims reserves. ⢠Ensuring adherence to the Corporate Governance standards, the Risk Management framework and all related risk analysis and investigation procedures flowing from this policy and the Insurance Claims Handling Manual. ⢠Monitoring service providersâ KPIs and ensuring the smooth operation of outsourced claims handling. ⢠Participating as a senior leader in the wider global Sompo claims team. ⢠Mentoring and training more junior members of the team, managing the most senior ones. ⢠Working with the leads of each function to ensure the claims function forms a close symbiotic working relationship across the company. ⢠Providing colleagues with management information designed to continually improve quality of underwriting. ⢠Fostering and managing relationships with key clients and brokers. ⢠Managing relationships with service providers, including TPAs, outsource providers, panel lawyers and adjusters. What youâll bring: ⢠Proficient knowledge of the BeNe insurance market. ⢠Educated to degree level, legal qualification desirable. ⢠Experience of managing teams and claims handlers. ⢠High degree of technical claims expertise across multiple lines of business. ⢠Excellent written and verbal Dutch and English, proficient in French. ⢠The ability to actively participate in tasks while also leading, taking responsibility and using own initiative. ⢠Spirit of entrepreneurship to build an efficient organization giving the best service to our customers ⢠Excellent organizational skills and attention to detail. ⢠Problem solving capabilities. ⢠Excellent interpersonal and written communication skills. ⢠Ability to work within a collaborative, team-oriented environment At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of some of the benefits we offer, which may vary depending on the country: ï§ Health & Wellness Benefits ï§ Retirement & Savings Plans ï§ Global Parental Leave & Adoption Assistance ï§ Employee Assistance Program ï§ Tuition Reimbursement & Professional Qualification benefits Who we are and what we stand for: At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core valuesâAccountability, Agility, Collaboration, Development, and Integrityâwe build trust and support one another to achieve our goals worldwide. Life at Sompo page Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge. We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 137 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 10,000 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose The Ease of Expertiseâ¢. âSompoâ refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange. To learn more please follow us on LinkedIn or visit sompo-intl.com.