发布于 2026-10-28
英文原文
战略客户经理
Strategic Account Manager
日立製作所
| 职种 | 销售 | 雇用形态 | 全职 |
|---|---|---|---|
| 工作地点 | 美国远程 | 薪资 | 面议 |
职位概要
日立全球空气动力美国有限责任公司招聘战略客户经理(SAM),工作地点为美国远程,全职。该职位负责发现、开发、维护并深化与公司最大、最有价值客户的关系,管理最多五个战略客户,实现销售增长及既定战略客户目标。需代表公司交叉销售日立全球空气动力全系列产品与服务,主导战略客户规划周期,确保客户需求在内外得到满足,向战略客户销售负责人汇报。职责包括:运用公司流程与资源建立长期客户关系;在客户各层级建立积极主动、高效专业的合作关系;协调公司高层及分销渠道伙伴参与;达成销售增长、销量及战略目标;主导大客户管理流程(LAMP),制定一、三、五年 mutual 绩效目标、财务目标及关键里程碑;持续评估并验证终端客户需求;领导解决方案开发;完成战略客户计划及培训发展目标;使用CRM系统跟踪客户;调动销售专家、售后、服务及财务等资源;协调高管与客户管理层互动;与客服代表协作确保客户满意度。要求:四年制大学本科;至少五年B2B战略客户、全国客户或OEM销售经验;熟练使用PC及CRM。该职位可能有直接下属。公司倡导平等就业机会,不因种族、宗教、肤色、年龄、性别、性取向、国籍、遗传信息、退伍军人身份、身心障碍等受保护类别歧视。
职位描述
Location: Remote - United States Job ID: R0147631 Date Posted: 2026-10-15 Company Name: HITACHI GLOBAL AIR POWER US, LLC Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: Yes Job Description: The Company We build machines that power industry. We are Hitachi Global Air Power, a leading global industrial compressed air manufacturer driving the innovations that keep the world moving. From our headquarters in Michigan City, Indiana, our compressed air solutions power manufacturing operations all around the globe; from food and beverage to life-saving pharmaceuticals and cutting-edge semiconductor chips. Our portable compressors provide the air power to build roads and bridges, lay pipelines and aid in oil and gas mining and production. We are a team of innovators, engineers, and quality experts with a shared vision to create the next generation of efficient, environment-forward compressed air solutions that meet the demands of today, while boldly contributing to a sustainable, circular economy. With more than 58 years of legacy and trusted performance through our brands - Hitachi, Sullair, and Champion (Australia), we are proud of our reputation for reliability, durability, and performance and groundbreaking engineering. Join us in building a future where your work has an impact. At Hitachi Global Air Power, youâll be part of a global network thatâs shaping the future of industrial power. Summary of the position: The Strategic Account Manager (SAM) discovers, develops, delivers and builds relationships with Hitachi Global Air Power, largest, most valuable customers. The SAM is responsible for developing up to five Strategic Accounts and is responsible for achieving sales growth and assigned Strategic Account objectives. The SAM represents and cross sells the entire enterprise of Hitachi Global Air Power product portfolio and services to assign and develop Strategic Accounts. As a SAM you will lead the Strategic Account planning cycle and ensure assigned Strategic Accounts needs and expectations are met internally and externally. The SAM reports to the Strategic Accounts Sales Leader. Duties and responsibilities: Utilizes Hitachi Global Air Power processes and resources to discover, develop and deliver long term relationships and value to identify Strategic Accounts. Establishes a proactive, productive and professional relationships within all levels of an assigned Strategic Account. Coordinates the involvement of Hitachi Global Air Power senior leadership and distribution channel partners, including support, service, and management resources, in order to meet and exceed the Strategic Account performance objectives and customersâ expectations. Meets assigned targets for sales growth, sales volume and strategic objectives in assigned accounts. Proactively leads a Large Account Management Process (LAMP) that develops mutual performance objectives, financial targets, and critical milestones for a one, three and five-year period. Proactively assesses, clarifies, and validates end customer needs on an ongoing basis. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary Hitachi Global Air Power and distribution sales channel as required. Acquires assigned Strategic Account targets, sales growth, and sales volume in potential and designated Strategic Accounts. Achieves within a Strategic Account, objectives defined by company management. Completes Strategic Account plans that meet company standards. Completes required training and development objectives within the assigned time frame. Utilizes Hitachi Global Air Power CRM programs and account tracking mythology. Enlists the support of sales specialists (ASMâ, RSMâs, CSRâs, Aftermarket) implementation resources, service resources, and other sales, financial, and management resources as needed. Closely coordinates company executive involvement with end customer management. Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution. Qualifications: Education: Four-year college degree from an accredited institution Professional experience: Minimum five years of Strategic Account, National Account, or OEM sales experience in a business to business sales environment. PC and CRM proficiency. Key behaviors: Direct reports: This position may have direct report staff assigned to support responsibilities in specific customers. The successful candidate is responsible for complying with Hitachi Global Air Power Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety policies and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This job description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment. Hitachi brings together the worldâs greatest minds to help breathe life into new possibilities â and drive innovation for a better future. Thatâs why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the worldâs biggest challenges. Our people love technology â and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, thereâs no challenge too great for our pioneers. And thereâs no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.