发布于 2026-11-05
英文原文
战略客户负责人(One Hitachi)
Strategic Account Director
日立製作所
| 职种 | 销售 | 雇用形态 | 全职 |
|---|---|---|---|
| 工作地点 | 德国(居家办公) | 薪资 | 面议 |
职位概要
日立欧洲有限公司(Hitachi Europe Ltd.)招聘战略客户负责人,工作地点为德国居家办公,全职。该职位向日立EMEA总裁汇报,负责在指定战略客户中推动“One Hitachi”增长,制定并执行中长期客户战略,主导客户规划研讨会、高管简报和战略会议,将客户优先事项转化为可衡量的客户计划和收入机会。需跨业务单元(数字、工业、能源、移动)统筹高价值解决方案机会,确保治理关口和BU联动,统一信息与协调执行。负责客户管道、预测和订单获取,优先推进项目、构建复杂交易并在授权范围内主导谈判。收集市场与竞争对手情报,转化为可执行战略和客户手册。建立并维护客户组织的高管关系和利益相关者地图,确保高客户满意度并及时解决升级问题,实现超越常规业务的扩展并保护客户留存。建立客户治理节奏(每周战术、每月绩效、每季度EBR),达成90天里程碑和长期KPI。要求8-15年以上复杂B2B环境中战略客户管理、解决方案销售或销售领导经验,有推动战略合作、跨BU统筹和完成交叉/追加销售的成功记录。优先具备工业/制造/半导体/工业自动化及数字/AI转型行业经验,在DACH、北欧和/或伊比利亚有成熟的高管客户关系网络。需工程、商业、IT等学位,MBA优先,优秀沟通、演示和利益相关者管理能力,愿意出差约30-50%。
职位描述
Location: (HEU) Home Based Germany Job ID: R0148848 Date Posted: 2026-10-29 Company Name: HITACHI EUROPE LTD. Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: Our Company Through its Social Innovation Business (SIB) that brings together IT, OT(Operational Technology) and products, Hitachi aims to be a global leader in continuously transforming social infrastructure through digital, contributing to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates worldwide across four sectors â Digital Systems & Services, Energy, Mobility, and Connective Industries â as well as a Strategic SIB Business Unit focused on new growth areas. With Lumada at its core, Hitachi creates value by combining data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2025 (ended March 31, 2026) totaled 10,586.7 billion yen, with 606 consolidated subsidiaries and approximately 290,000 employees worldwide. Visit us at www.hitachi.com About Hitachi EMEA Hitachi EMEA drives OneâHitachi growth across the region, focusing on Climate Change Innovation, Industrial AI & digital transformation, eâmobility and resilient digital infrastructures. The Regional Growth Centre of Competence partners with Business Units to scale crossâBU solutions and deliver sustainable outcomes for strategic customers. Some examples of our contribution to Climate Change Innovation include: Grid modernisation & renewable integration: enabling resilient, decarbonised energy systems through HVDC, grid automation, energy storage and digital energy management, nuclear and SMR. E-mobility: advancing rail decarbonisation through electrification, battery technologies, signalling and intelligent mobility solutions (e.g. HMAX). Industrial AI & digital transformation: combining IT, OT, data and AI to improve productivity, resilience and sustainability across critical and heavy industries. Data Centres: enabling sustainable, resilient digital infrastructure through energy hubs, on-site power generation, modular data centres and advanced cooling solutions. Hitachi EMEA represents all the businesses in the Hitachi Group and drives growth by taking a regional approach, focusing on opportunities where âOne Hitachiâ can help accelerate growth across the region. What youâll be doing Hitachi EMEA has an opportunity for a proven leader to join and drive the opportunities that exist when we work as One Hitachi. This role reports to the President of Hitachi EMEA and is responsible for ensuring Hitachi optimises wallet share with the regionâs most strategic customers. You will also identify and work closely with other Hitachi Business Units (BUs) to help define business requirements and guide the development of new solutions for cross-selling. The role will also be responsible for. Own and drive OneâHitachi growth within assigned strategic accounts by defining and executing mediumâtoâlongâterm account strategies. Lead account planning workshops, executive briefings and strategy sessions that translate customer priorities into measurable account plans and revenue opportunities. Shape, prioritise and convert highâvalue solution opportunities across Business Units (Digital, CI/Industrial, Energy, Mobility), ensuring governance gates and BU interlocks are met. Act as the central orchestrator for crossâBU solution positioning and delivery, ensuring unified messaging and coordinated execution. Lead executive engagements and prepare concise CXO narratives and value propositions. Own account pipeline, forecasting and order intake; prioritise pursuits, structure complex deals and lead negotiations within delegated authority. Capture market and competitor intelligence; translate customer insights into actionable strategies and account playbooks. Ensure postâengagement momentum: define next steps, owners and opportunity pathways to convert interactions into commercial outcomes. Contribute to continuous improvement by capturing best practices and helping build a repeatable OneâHitachi engagement model Building and sustaining executive relationships and stakeholder maps across customer organisations. Ensuring high customer satisfaction and timely resolution of escalations in coordination with BU delivery teams. Delivering measurable expansion beyond BAU and protecting account retention. Establishing and maintaining account governance cadence (weekly tactical, monthly performance, quarterly EBRs). Delivering against agreed 90âday milestones and longerâterm account KPIs. What You bring to the Team Weâre looking for a team player who is motivated by delivering great work and the Hitachi vision. The role will be a mixture of remoteâhybrid work with days in the Hitachi Office (Ditton / regional offices) and customer sites. The ideal candidate will possess the following skills and background: 8â15+ yearsâ experience in strategic account management, solution selling or sales leadership in complex B2B environments. Proven track record in driving strategic partnerships, crossâBU orchestration and closing cross/upâsell deals. Strong sector experience (preferred): CI/Industrial â Robotics, Manufacturing, Semiconductors, Industrial automation â and Digital/AI transformation. Established senior customer relationships and networks in DACH, Nordics and/or Iberia (preferred). Demonstrable ability to lead executive engagements, develop customerâcentred value propositions and convert workshops into revenue. Commercial acumen, negotiation skills and experience managing multiâdisciplinary teams. Degree in Engineering, Business, IT or equivalent; MBA advantageous. Excellent communication, presentation and stakeholder management skills. Willingness to travel (approx. 30â50%) and be onsite with customers as required. Desirable We need experienced individuals with strong customer relationships in similar roles who can drive strategic partnerships. Preferred market segments: candidates with mature experience in the CI (Connective Industries) sector (Robotics, Manufacturing, Semiconductors and broader industrials beyond Transport and Energy) and in the Digital/AI transformation space. Preferred regional experience: strong relationships with players across the DACH, Nordics and Iberia regions. Experience working in a global account model or across matrix organisations. Language skills relevant to the target regions (German, Spanish, Scandinavian languages). Our Values We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesnât impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa â Harmony, Trust, Respect Makoto â Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin â Pioneering Spirit, Challenge Hitachi brings together the worldâs greatest minds to help breathe life into new possibilities â and drive innovation for a better future. Thatâs why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the worldâs biggest challenges. Our people love technology â and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, thereâs no challenge too great for our pioneers. And thereâs no shortage of opportunities for you to make a difference. Come and experience the dynamic,