发布于 2026-10-23
英文原文
客户总监
Account Director
日立製作所
| 职种 | 销售 | 雇用形态 | — |
|---|---|---|---|
| 工作地点 | 亚太地区 | 薪资 | 面议 |
职位概要
Hitachi Vantara正在招聘客户总监,负责管理和拓展关键客户关系,确保客户满意度并推动指定账户的收入增长。主要职责包括:与各层级关键利益相关者建立并维护长期稳固的客户关系;深入了解客户业务目标、挑战及竞争格局,主动识别Hitachi产品与服务的机会;制定并执行战略客户计划以达成收入目标并扩大Hitachi在现有客户中的份额;主导从初步接洽、需求评估到方案制定、谈判及合同签署的完整销售周期;与售前、专业服务、产品开发等内部团队跨职能协作,交付综合解决方案;作为客户代言人,及时有效解决客户问题;定期向高层管理层汇报账户状态、销售预测及战略举措;跟踪行业趋势、市场动态及竞争对手活动;在现有客户中识别并筛选新商机。任职资格:工商管理、市场营销或相关领域学士学位,MBA优先;8年以上技术行业客户管理或销售经验, preferably企业级解决方案或复杂IT服务经验;有持续达成或超越销售配额和收入目标的可靠业绩记录;具备与C级高管及关键决策者建立并维护牢固关系的能力;优秀的沟通、演示和谈判技巧;较强的战略思维和分析能力,注重解决问题和创造客户价值;能够在快节奏、动态环境中独立工作并作为协作团队的一员;熟练使用CRM软件(如Salesforce)和Microsoft Office套件;愿意根据需要出差前往客户现场和行业活动。Hitachi提供行业领先的福利、支持和服务,关注员工整体健康与福祉,倡导工作与生活平衡,提供灵活的工作安排,并致力于打造基于相互尊重和择优制度的包容文化,是平等机会雇主。
职位描述
Function APAC Sales Our Company Weâre Hitachi Vantara, the data foundation trusted by the worldâs innovators. Our resilient, high-performance data infrastructure means that customers â from banks to theme parks â can focus on achieving the incredible with data. If youâve seen the Las Vegas Sphere, youâve seen just one example of how we empower businesses to automate, optimize, innovate â and wow their customers. Right now, weâre laying the foundation for our next wave of growth. Weâre looking for people who love being part of a diverse, global team â and who get excited about making a real-world impact with data. Job description Job Summary:** As an Account Director at Hitachi, Ltd., you will be responsible for managing and growing key client relationships, ensuring client satisfaction, and driving revenue generation within your assigned accounts. You will act as a primary point of contact for clients, understanding their business needs and strategically positioning Hitachi's solutions to meet their objectives. Job Responsibilities:** * Develop and maintain strong, long-lasting client relationships with key stakeholders at various levels within assigned accounts. * Understand client business objectives, challenges, and competitive landscape to proactively identify opportunities for Hitachi's products and services. * Develop and execute strategic account plans to achieve revenue targets and expand Hitachi's footprint within existing accounts. * Lead the sales cycle, from initial engagement and needs assessment to proposal development, negotiation, and contract closure. * Collaborate cross-functionally with internal teams (e.g., pre-sales, professional services, product development) to deliver comprehensive solutions and ensure successful project delivery. * Act as a client advocate, ensuring high levels of client satisfaction and addressing any issues or concerns promptly and effectively. * Prepare and present regular reports on account status, sales forecasts, and strategic initiatives to senior management. * Stay informed about industry trends, market developments, and competitor activities to maintain a competitive edge. * Identify and qualify new business opportunities within existing client accounts. Job Qualifications:** * Bachelor's degree in Business Administration, Marketing, or a related field. MBA is a plus. * 8+ years of experience in account management or sales within the technology sector, preferably with experience in enterprise solutions or complex IT services. * Proven track record of consistently meeting or exceeding sales quotas and revenue targets. * Demonstrated ability to build and maintain strong relationships with C-level executives and key decision-makers. * Excellent communication, presentation, and negotiation skills. * Strong strategic thinking and analytical abilities, with a focus on problem-solving and client value creation. * Ability to work independently and as part of a collaborative team in a fast-paced, dynamic environment. * Proficient in CRM software (e.g., Salesforce) and Microsoft Office Suite. * Willingness to travel as required to client sites and industry events. #LI-GL1 About us Weâre a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. Fostering innovation through diverse perspectives Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth. We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Weâre also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Weâre always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youâll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Weâre proud to say weâre an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Hitachi brings together the worldâs greatest minds to help breathe life into new possibilities â and drive innovation for a better future. Thatâs why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the worldâs biggest challenges. Our people love technology â and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, thereâs no challenge too great for our pioneers. And thereâs no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. 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