PMO/项目组合运营（SMB产品开发部门）

About Us At Money Forward, we are dedicated to transforming financial services using advanced technology. With over 50 services for individuals and businesses, including popular products like Money Forward ME and Money Forward Cloud, we help make managing money easier. We use “account aggregation” technology to gather user data, turning it into useful insights for our customers. Our company has reached a turning point from "Cloud to AI" and is accelerating company-wide AI Transformation (AX) toward achieving our goal of becoming the "No. 1 Back-Office AI Company in Japan" under "Money Forward AI Vision 2026(https://www.linkedin.com/pulse/full-transcript-money-forward-announced-ai-strategy-vision-phwoc/?trackingId=sl33ZIGRFzkBJJv7wI9qsg%3D%3D)." Leveraging our robust customer base of over 440,000 companies and years of accumulated business logic, we are expanding beyond the traditional SaaS market into the ¥14.1 trillion "Digital Worker" market, where autonomous AI agents substitute and augment human labor. To turn this grand ambition into reality, we are driving "AI-PDLC / AI-SDLC (AI-Driven Development)" to redefine the product development process itself. We are seeking engineers who want to look beyond simple SaaS feature additions—redefining architecture and user experiences using cutting-edge AI agent technologies to co-create next-generation products across job functions. Overview Money Forward’s SMB Product Development Division develops and operates products that support small and medium-sized businesses and sole proprietors. We are looking for a hands-on professional to run the division’s Project Management Office (PMO) and portfolio operations: bringing together reliable project information, keeping reporting and governance running, and ensuring that risks, dependencies, and decisions receive timely follow-through. The immediate priority is operational ownership, establishing mechanisms and systems for project management and data collection across Product, Engineering, and project leaders to give Division Management a clear, current view of delivery and key decision points. Over the next 6–12 months, the role will expand to take broader ownership of scaling and refining the PMO function once core operations are running reliably. This position is an individual contributor (IC) role, reporting directly to SMB Division Management / Office of the VPoE, with potential for growth into broader portfolio management and PMO leadership as the division scales. Responsibilities and Duties Reporting and Portfolio Visibility Collect, validate, and consolidate status information across departments and projects. Prepare concise weekly and monthly portfolio reports covering progress, milestones, risks, dependencies, accountable owners, and decisions required. Maintain reporting schedules and follow up on submissions so that management receives timely, decision-ready information. Distinguish verified progress from assumptions, missing information, and unresolved questions. Data Quality and Records Maintain accurate, current project, milestone, risk, dependency, decision, and change records in the designated systems of record. Identify missing, inconsistent, or stale information and work with accountable owners to resolve it. Maintain practical templates, guides, and documentation standards that make information easy to provide and use. Action, Risk, and Decision Follow-Through Record blockers, risks, cross-team dependencies, and pending decisions. Ensure open items have a clear owner, next action, target date, and escalation path. Follow up through closure, making overdue items and unresolved gaps visible to the appropriate manager. Prepare escalations that clearly explain the issue, impact, current response, and decision or support needed. Governance and Meeting Operations Maintain the PMO operating calendar and coordinate portfolio and governance meetings. Prepare agendas, pre-reads, supporting materials, and explicit decision points. Facilitate discussions where required and publish concise decisions and action items. Track follow-through rather than treating the meeting or report itself as the outcome. Stakeholder Coordination and Process Improvement Serve as the point of contact for PMO processes, reporting requirements, and submission questions. Support Product Managers, Engineering Managers, and project leaders across Japanese- and English-speaking stakeholders. Build working relationships across departments and improve operational practices based on observed problems. Reduce unnecessary reporting and coordination effort without weakening information quality or accountability. Required Skills and Experience Experience in PMO operations, project management, program coordination, or comparable delivery-coordination work in a software or technology product-development environment. Practical understanding of milestones, risks, dependencies, scope, and change management. Ability to independently run reporting, records, meeting preparation, and action follow-up across multiple teams. Ability to identify incomplete or conflicting information and proactively resolve it with the relevant owner. Strong structured communication, documentation, analytical, and facilitation skills. Ability to build trust and coordinate stakeholders without direct managerial authority. Experience with project and knowledge-management tools such as Jira, Notion, or equivalents. Demonstrated initiative in improving operational processes and willingness to develop broader PMO ownership. Previous ownership of an entire PMO or portfolio-management function is not required. Preferred Skills and Experience Experience in Agile product development and familiarity with different delivery approaches. Experience in globally distributed, multicultural teams. Experience improving reporting or coordination workflows through automation, including AI-assisted workflows. Experience supporting or coaching Product Managers, Engineering Managers, or project leaders in delivery practices. A technical background in software engineering, testing, system design, or technical project coordination. Experience in AI development and/or experience in using AI tools to improve development processes. Language Requirements Japanese: Business level (capable of internal stakeholder communication and alignment). English: Business level (equivalent to TOEIC 800+ or capability to handle meetings and documentation in English). Who We’re Looking For Professionals eager to establish delivery mechanisms and governance models in a fast-growing FinTech organization. Proactive communicators who build trust and foster collaboration across diverse, multicultural engineering and product teams without direct authority. Pragmatic problem solvers focused on decision-ready clarity, accountability, and continuous process optimization. Strong alignment with and passion for Money Forward's Mission and Vision(https://corp.moneyforward.com/en/aboutus/mission/) Technology Stack and Tools Used Backend / SaaS Stack: Ruby on Rails, Kotlin, GraphQL, Go Frontend / Mobile: React, Next.js, TypeScript, Jetpack Compose / Kotlin Project & Portfolio Management: Jira, Notion, Confluence Communication & Collaboration: Slack, Zoom, Google Workspace Work Environment At Money Forward, we provide an environment where we can create world-class services together, and we are looking forward to welcoming you. Provided PC Specs: We provide PCs equipped with the latest CPUs (MacOS or Windows). Custom-made PCs tailored to business requirements and replacements with the latest OS are also possible. Systems to Enhance the Development Environment: Peripheral devices necessary for work (such as displays, mice, keyboards) can be purchased as office supplies. Generally, you can choose from standard products (catalog), and if conditions are met, you can apply for non-standard products as well. (*Excluding certain group companies) Money Forward Library: We have a librar