发布于 2026-10-28
英文原文
服务经理
Service Coordinator
Mujin
| 职种 | 业务运营 | 雇用形态 | — |
|---|---|---|---|
| 工作地点 | 欧洲 | 薪资 | 面议 |
职位概要
Mujin正在通过其硬件无关、软件定义的自动化平台MujinOS，为工厂车间带来实时智能，改变工业机器人感知、规划和执行工作的方式。现招聘一名经验丰富的服务经理，领导并发展Mujin欧洲的售后服务运营。该职位负责组建和管理高绩效服务团队，确保为客户提供可靠的技术支持，建立可扩展的服务流程和基础设施。主要职责包括监督现场服务活动、实施服务工单系统、发展7×24小时远程支持能力。需与客户及内部团队紧密合作，在确保客户满意度、运营效率和持续改进方面发挥关键作用。
职位描述
Are you ready to shape the future of industrial robotic systems? Mujin is transforming how industrial robots perceive, plan, and execute work by bringing real-time intelligence to the factory floor through MujinOS , our hardware-agnostic, software-defined automation platform. Position: Service Manager We are looking for an experienced Service Manager to lead and develop our after-sales service operations at Mujin Europe. In this role, you will be responsible for building and managing a high-performing service team, ensuring reliable technical support for our customers, and establishing scalable service processes and infrastructure. You will oversee field service activities, implement a service ticketing system, and develop our 24/7 remote support capabilities. Working closely with customers and internal teams, you will play a key role in ensuring customer satisfaction, operational efficiency, and continuous improvement.