发布于 2026-10-29
英文原文
资深质量工程师
Staff Quality Engineer, Customer Quality
ルネサス エレクトロニクス
| 职种 | 工程 | 雇用形态 | — |
|---|---|---|---|
| 工作地点 | Singapore, sg | 薪资 | 面议 |
职位概要
瑞萨电子招聘资深质量工程师,负责支持高要求的战略客户,推动先进半导体技术的规范化技术质量执行。该职位作为面向客户的可信质量专家,主导复杂升级事件,将客户期望转化为内部执行计划,并通过清晰沟通、数据驱动分析和可衡量的质量改进来增强客户信心。主要职责包括:作为关键客户的技术质量联系人,支持质量评审、技术讨论和升级处理;监控和分析客户质量指标(PPM、RMA、失效分析请求、审核、评分卡)并支持改进计划;推动客户问题从遏制到根本原因分析、纠正措施和客户关闭,与晶圆厂、封装/测试、研发、产品工程、供应链和供应商质量团队协作;为客户会议和内部评审准备清晰、有数据支撑的更新,明确负责人、时间表和关闭标准;利用客户反馈、现场数据和失效分析发现减少问题复发,支持质量设计和可靠性工作;支持关键应用的主动风险评审,包括审核和产品变更沟通。任职资格:电子工程学士学位加10年以上相关经验,或电子工程硕士学位加8年以上相关经验,或同等技术经验;具备客户质量、产品工程、可靠性工程、失效分析或相关半导体质量经验,支持战略客户、业务单元和跨职能升级团队;具备半导体工艺(封装、测试、测试后)经验;熟练掌握8D、5-Why、鱼骨图等问题解决方法;优秀的沟通和人际交往能力。瑞萨电子是全球领先的嵌入式半导体解决方案提供商,在30多个国家拥有超过21000名工程师,致力于汽车、工业、基础设施和物联网领域的世界领先技术。公司文化以透明、敏捷、全球、创新和创业精神为核心,提供有竞争力的薪酬福利。
职位描述
Job Description Renesas Electronics is looking for Staff Quality Engineer to support highly demanding strategic customers by driving disciplined technical quality execution across advanced semiconductor technologies. This role serves as a trusted customer-facing quality expert, leading complex escalations, translating customer expectations into internal execution plans, and strengthening customer confidence through clear communication, data-driven analysis, and measurable quality improvement. The Staff Quality Engineer will operate at both technical and customer-engagement levels, partnering with internal stakeholders and customer teams to manage high-visibility quality concerns, anticipate customer risk, drive rapid containment and corrective action, and ensure consistent executive-level communication without direct people-management responsibility. Key Responsibilities Customer Quality Support: Serve as a technical quality contact for key customers, supporting quality reviews, technical discussions, and escalations. Performance Tracking: Monitor and analyze customer quality metrics (PPM, RMA, failure analysis requests, audits, scorecards) and support improvement plans. Issue Resolution: Drive customer issues from containment through root cause, corrective action, and customer closure, working with fab, assembly/test, R&D, product engineering, supply chain, and supplier quality teams. Communication: Prepare clear, data-backed updates for customer meetings and internal reviews, with defined owners, timelines, and closure criteria. Continuous Improvement: Use customer feedback, field data, and failure analysis findings to reduce recurrence and support design-for-quality and reliability efforts. Risk Readiness: Support proactive risk reviews for critical applications, including audits and product change communications. Qualifications 10+ years of relevant experience with BSEE, or 8+ years of relevant experience with MSEE, or equivalent technical experience Customer Quality, Product Engineering, Reliability Engineering, Failure Analysis, or related semiconductor quality experience supporting strategic customers, business units, and cross-functional escalation teams. Proven experience in semiconductor processes (Assembly, Test, Post Test) Hands-on experience with problem-solving methodologies such as 8D, 5-Why, and Fishbone analysis Excellent communication and interpersonal skills when working with internal and external functional groups. Additional Information Renesas is an embedded semiconductor solution provider driven by its Purpose, To Make Our Lives Easier . With a global team of over 21,000 engineers and problem solvers in more than 30 countries, we offer the opportunity to work on world‑leading technology for Automotive, Industrial, Infrastructure, and IoT, shaping a safer, healthier, greener, and smarter future. At Renesas, TAGIE is our culture, grounded in being Transparent, Agile, Global, Innovative, and Entrepreneurial. It shapes how we work, grow and deliver on our purpose together. This collaborative spirit and mindset drive our semiconductor technology to transform industries and impact millions of lives. We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process. Are you ready to join our team and shape the future with us? Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement .