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发布于 2026-10-14 英文原文

全球人才招聘运营专员

Global TA Operation Support Specialist I - HR Ops

日立製作所

职种人力资源 雇用形态全职
工作地点印度卡纳塔克邦班加罗尔 薪资面议

职位概要

日立能源正在招聘全球人才招聘运营专员,工作地点位于印度班加罗尔,全职岗位。该职位隶属于人力资源部门,主要负责支持全球招聘、入职引导及新员工融入等运营工作,确保候选人、招聘人员、用人经理、HR合作伙伴及新员工获得顺畅体验。主要职责包括:处理并解决服务请求,协调升级事项;推动标准化流程与自助服务方案;编写和维护SOP、知识文章、流程文档及培训材料;分析运营指标、服务趋势及利益相关方反馈,识别改进机会;推动流程优化与持续改进;与人才招聘、HR运营、HRIS、IT及业务方协作;支持系统增强、测试及数字工具落地;确保符合政策法规与服务标准;合理使用AI及数字化工具提升效率。应聘要求:人力资源、工商管理或相关专业本科学历;1-3年人才招聘运营、HR运营、招聘支持或共享服务经验;熟悉端到端招聘、入职及引导流程;有Workday Recruiting、Workday HCM、ATS及工单管理平台使用经验;具备较强的分析、沟通、利益相关方管理及问题解决能力;熟悉数据报告、流程优化与持续改进;了解精益方法论,持有精益白带/黄带或同等认证者优先;有数字HR技术、AI解决方案、自动化工具或变革管理经验者优先。工作时间:印度标准时间12:00-21:00,可能根据业务需要灵活调整。

职位描述

Location: Bengaluru, Karnataka, India Job ID: R0147472 Date Posted: 2026-10-08 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Human Resources Job Schedule: Full time Remote: No Job Description: The Opportunity At Hitachi Energy, we are advancing a sustainable energy future by attracting, hiring, and onboarding exceptional talent across our global organization. We are seeking a Global Talent Acquisition Operations Specialist to support the delivery and continuous improvement of recruitment, onboarding, and induction operations, ensuring a seamless experience for candidates, recruiters, hiring managers, HR partners, and new employees worldwide. In this role, you will serve as a key operational partner within our Talent Acquisition organization, helping drive consistent, efficient, and scalable talent processes across multiple regions and business functions. You will collaborate closely with Talent Acquisition, HR Operations, HRIS, IT, and business stakeholders to support recruitment and onboarding activities while ensuring adherence to global standards, policies, and service expectations. You will play an important role in enhancing operational excellence by managing service requests, supporting system and process adoption, maintaining knowledge resources, and helping stakeholders navigate recruitment and onboarding processes effectively. Through data analysis, stakeholder feedback, and process reviews, you will identify opportunities to improve service delivery, increase efficiency, and simplify ways of working. As Hitachi Energy continues its digital transformation journey, this role will also contribute to the adoption of AI-enabled and technology-driven solutions that improve productivity, user experience, and decision-making. The successful candidate will demonstrate curiosity, adaptability, and a continuous improvement mindset while helping drive operational consistency and positive stakeholder experiences. This is an exciting opportunity for an early-career professional who is passionate about Talent Acquisition Operations, process excellence, digital innovation, and stakeholder support in a global environment. You will gain exposure to international teams, modern HR technologies, and continuous improvement initiatives while contributing to the success of our people and business strategies. How You'll Make an Impact Support global Talent Acquisition, onboarding, and induction operations, ensuring efficient and high-quality service delivery. Manage and resolve service requests while coordinating escalations with specialist teams as required. Promote standardized processes and self-service solutions to enhance user experience and operational efficiency. Create and maintain SOPs, knowledge articles, process documentation, and training materials that support operational consistency. Analyze operational metrics, service trends, and stakeholder feedback to identify improvement opportunities. Drive process optimization and continuous improvement initiatives across recruitment and onboarding activities. Collaborate with Talent Acquisition, HR Operations, HRIS, IT, and business stakeholders to achieve operational objectives. Support system enhancements, testing activities, digital tool adoption, and implementation of new processes. Ensure compliance with established policies, regulatory requirements, and service standards. Utilize AI-enabled and digital tools responsibly to improve productivity, decision-making, and operational effectiveness. Your Background Bachelor's degree in Human Resources, Business Administration, or a related field. 1-3 years of experience in Talent Acquisition Operations, HR Operations, Recruitment Support, or a Shared Services environment. Knowledge of end-to-end recruitment, onboarding, and induction processes within a global organization. Experience working with Workday Recruiting, Workday HCM, Applicant Tracking Systems (ATS), and case management platforms. Strong analytical, communication, stakeholder management, and problem-solving skills. Experience in data reporting, process optimization, continuous improvement initiatives, and operational excellence practices. Familiarity with Lean methodologies; Lean White Belt, Yellow Belt, or equivalent certification is preferred. Exposure to digital HR technologies, AI-enabled solutions, automation tools, system testing, or change management initiatives is an advantage. More About Us At Hitachi Energy, we foster an inclusive, collaborative, and innovation-driven culture where diverse perspectives and continuous learning are valued. We empower our employees to contribute to a more sustainable energy future while providing opportunities for professional growth, development, and career advancement. Working Hours: 12:00 PM - 9:00 PM IST (flexibility may be required based on business needs) Hitachi Energy is an equal opportunity employer committed to creating an environment where everyone can thrive and contribute to our shared success. Demonstrates effective use of AI and digital tools to enhance problem-solving, decision-making, and productivity, while applying sound judgment, ensuring accuracy and compliance, and maintaining accountability for outcomes. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working w