客户服务与联络中心运营 - 供应链管理

Location: Chennai, Tamil Nadu, India Job ID: R0149676 Date Posted: 2026-11-05 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: No Job Description: The opportunity: To support the US2108 DTB Supply Chain team by executing supply chain management activities in a timely and proactive manner, thereby ensuring the fulfillment of customer expectations and contributing to the unit’s overall profitability and operational efficiency. How you’ll make an impact: Key Responsibilities: 1. Procurement Execution: · Process purchase requisitions and convert them into purchase orders (POs) in accordance with company policies and procedures. · Ensure timely placement of POs to meet operational and project requirements. 2. Supplier Coordination: · Communicate with suppliers to confirm order details, delivery timelines, and worh on the Exception messages from SAP. · Monitor supplier performance and escalate issues as needed. 3. Order Tracking & Delivery Management: · Track order status and ensure on-time delivery of goods and services. · Coordinate with logistics and warehouse teams for smooth receipt of materials. 4. Invoice & Payment Processing: · Collaborate with Accounts Payable to ensure accurate and timely processing of supplier invoices. · Resolve invoice mismatches and payment issues in coordination with suppliers and internal stakeholders. 5. Quality Notification Management: · Resolve the quality notificaitons assigned by the IQC team on timely Manner. 6. Stakeholder Collaboration: · Work closely with internal departments such as Planning, Engineering, Finance, and Quality to align procurement activities with business needs. Support cross-functional initiatives to improve the P2P process 7. Continuous Improvement: · Identify opportunities for process optimization and cost savings. · Participate in initiatives to enhance procurement efficiency and supplier collaboration. 8. Planning support: Perform standard & detailed analysis for plan-ning & Fulfillment metrics (Inventory, On-time Delivery, Leadtime, Forecast Accuracy, resource utilization). Closely collaborate with operations planner, Master schedule planner and Material Planner. Support on scheduling containers delivery to Distribution Center Updated Production Schedule File with missing material information Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business Your Background: · Excellent skills in Speaking, Reading and writing English language · Graduate in Engineering with minimum 3-5 years relevant experience in Procurement Function or as Buyer and in production planning. · Should be familiar in working with SAP MM & PP Module (Creating PR, PO etc..) · Should possess strong leadership skills & Negotiation skills to convince Vendors & stakeholders · Ability to work under pressure to deliver the bought out items on time, within cost and quality. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.