客户服务与联络中心运营

Location: Bengaluru, Karnataka, India Job ID: R0145609 Date Posted: 2026-10-27 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: No Job Description: The opportunity: Executes material purchase requests, according to required technical specification, price, delivery schedule and terms. Ensure purchasing activities align with corporate purchasing policies and procedures under supervision. How you’ll make an impact: Recommends / supports in Identifying new suppliers and coordinates with relevant category team. Follows the process to qualify new suppliers in cooperation with Supplier Quality and Engineering specialists. Supports in negotiating agreements with main suppliers, and periodically renews pricelists, terms and conditions and feeds back recommendations for appropriate actions. Adapts corporate contractual framework to the local business needs. Recommends frame agreements to management, ensures approved contractual terms in execution. Analyses and evaluates bids within the scope, in order to determine the optimal value. Aligns supplier orders with customer requirements (based on Enterprise Resource Planning (ERP) or Standard Operating Procedures (SOP)/project requirements) in terms of content, quality, delivery, sustainability and price. : Conducts all Supply Chain activities for all goods and services in accordance with policies and procedures. Ensures Pro-Supply global supplier relationship management platform is kept updated as defined in Pro-Supply procedure within the scope of activities. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Bachelor’s degree or postgraduate degree in any field. Should have 2-3 of experience in Procurement, Buyer, Supply Chain. Basic Knowledge of SAP, Ariba, and Microsoft Package Proficiency in both spoken & written English language is required. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. 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