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发布于 2026-09-21 英文原文

业务分析师

Business Analyst - Project Document Management

日立製作所

职种业务运营 雇用形态全职
工作地点波兰小波兰省克拉科夫 薪资面议

职位概要

日立能源正在推动全球项目及企业职能中文档密集型业务流程的数字化转型,现招聘一名业务分析师,连接业务需求与文档管理和文档控制领域的实用IT解决方案。该岗位需与业务利益相关方、文档控制团队、项目团队、应用负责人、供应商及IT交付团队协作,分析、改进并数字化文档生命周期流程,推动全球组织的标准化、合规性、协作与信息治理。主要职责包括:分析业务流程并识别数字化、协调化和持续改进机会;收集、记录、验证和管理业务需求,转化为功能规格、用户故事、流程图和验收标准;主持研讨会和利益相关方讨论;支持解决方案设计、测试、实施、发布准备和用户采用;充当业务用户、应用团队、供应商、集成团队和服务交付组织之间的关键联络人;推动文档管理和文档控制流程标准化;定义并监控流程绩效指标、业务收益和采用指标;参与应用生命周期管理、增强待办事项、需求接收、变更管理、培训和知识转移。应聘要求:信息技术、工商管理、信息管理或相关专业学士学位,或同等经验,并具有至少3年业务分析师、功能分析师、产品负责人或类似岗位经验;至少持有ITIL v4 Foundation认证,并具备业务需求分析、利益相关方管理和流程改进经验;深入理解文档管理、文档控制、文档生命周期、元数据、版本控制、审批工作流和信息治理原则;出色的分析、沟通和解决问题能力,能在全球多元文化环境中有效工作;要求英语流利。软件技术方面需熟悉MS Copilot 365套件、ServiceNow以及InEight Document、Autodesk Construction Cloud(ACC)、OpenText Content Server/xECM等企业文档管理解决方案。公司提供全面的竞争性福利,支持财务、身心健康和个人发展,具体信息将在招聘过程中提供。

职位描述

Location: Krakow, Lesser Poland, Poland Job ID: R0134796 Date Posted: 2026-09-21 Company Name: HITACHI ENERGY SERVICES SP. Z O.O. Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: At Hitachi Energy, we are driving the digital transformation of document-centric business processes across global projects and enterprise functions. We are looking for a Business Analyst who can connect business needs with practical IT solutions in the Document Management and Document Control domain. In this role, you will collaborate with business stakeholders, document control teams, project teams, application owners, vendors, and IT delivery teams to analyze, improve, and digitalize document lifecycle processes. You will play a key role in enabling standardization, compliance, collaboration, and information governance across our global organization. How You'll Make an Impact: Analyze business processes and identify opportunities for digitalization, harmonization, and continuous improvement within document-centric environments. Gather, document, validate, and manage business requirements, translating them into functional specifications, user stories, process flows, and acceptance criteria. Facilitate workshops and stakeholder discussions to define business needs and align solution outcomes. Support solution design, testing, implementation, release readiness, and user adoption activities. Act as the key liaison between business users, application teams, vendors, integration teams, and service delivery organizations. Drive standardization of document management and document control processes across projects and business units. Define and monitor process performance indicators, business benefits, and adoption metrics to support data-driven decision making. Contribute to application lifecycle management, enhancement backlogs, demand intake, change management, training, and knowledge transfer activities. Your Background Education & Experience: Bachelor’s degree in information technology, Business Administration, Information Management, or equivalent experience, with at least 3 years in a Business Analyst, Functional Analyst, Product Owner, or similar role. Certification and knowledge: At least ITIL v4 Foundation certification and experience in business requirements analysis, stakeholder management, and process improvement. Strong understanding of document management, document control, document lifecycle, metadata, revision control, approval workflows, and information governance principles. Excellent analytical, communication, and problem-solving skills, with the ability to work effectively in a global and multicultural environment; fluent English required. Software and technology: Experience with MS Copilot 365 suite, Service Now and enterprise document management solutions such as InEight Document, Autodesk Construction Cloud (ACC), OpenText Content Server/xECM. More About Us We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. We can provide more information during the recruitment process. We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully. *Applicable only for Poland location align with local law regulations Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.