合作伙伴销售部门 - 业务支持与运营改进

Job Description: Department Overview Rakuten Mobile is currently focusing heavily on its enterprise business, and the Partner Sales Department is responsible for creating and expanding business through partners (MVNOs or sales agencies). We are leading the transformation of the telecommunications industry, based on the unparalleled and innovative technological infrastructure realized by Rakuten Mobile. ＜The Partner Sales Section＞ In the Partner Sales Section, we work with our MVNO (Mobile Virtual Network Operator) partners to acquire corporate lines. MVNOs are telecommunications carriers that provide new value to the world by combining their own services and sales channels with Rakuten Mobile's services. As such, there are as many needs as there are partners, and we possess various functions to meet those needs. We provide thorough training for those who are unfamiliar with the telecommunications industry or the nature of MVNOs, creating an environment where even those without prior experience can thrive. Position: Why We Hire We are currently strengthening our sales and business support functions to enhance the quality of our business operations. We are looking for candidates with experience in these areas, specifically in sales administration, billing processes, and operational improvement. We will discuss and develop a concrete career plan with you after you join us, based on your experience and aptitude. Position Details ＜Business Support & Operational Improvement＞ 1.Business Support You will support the smooth execution of internal operations, efficiently handling routine tasks so that members in sales, planning, and other areas can focus on their core responsibilities. Centered on data entry and management, you will serve as the foundation of our organizational operations. 2.Operational Improvement You will analyze internal business processes to identify inefficiencies and issues. By introducing IT tools and systems, and reviewing business workflows, you will aim to improve efficiency, automation, and quality across all operations. ＜Job Rewards and Appeal＞ 1.A Foundation for Stable Work and Career Because there is a certain level of routine work, learning the tasks is relatively quick, and you can engage in your work stably. Through this, you will learn the company's overall structure, the roles of each department, and the flow of business, acquiring highly versatile skills that are needed in any company. 2.Cultivation of Problem-Solving Skills Daily improvement activities are extremely important, especially for routine tasks. To perform tasks efficiently and without errors, we value asking "Why?" If there is a better way, you have the authority to implement improvements yourself. In this process, you will cultivate problem-solving skills that remain relevant even in the AI era. Work Environment The department currently consists of approximately 20 members, with plans to scale the organization to 30-50 people in the future. Within this, our business support team is comprised of 5-7 members, and we work closely to balance workloads so that no single individual is overburdened. The department as a whole includes a diverse range of talent, from experienced mid-career professionals to younger team members. While a certain percentage of our staff comes from the telecommunications industry, those from different professional backgrounds have also integrated seamlessly into our team. The Partner Sales Promotion Management Group, in particular, is a vibrant team with a high concentration of younger members compared to other groups within the department. Mandatory Qualifications: ・Experience using Microsoft PowerPoint/Excel/Word ・Fluent in Japanese ・TOEIC score of 800 or higher Desired Qualifications: ・Those who want to work while connecting with people inside and outside the company ・Those with strong communication skills and a positive attitude ・Those who are proactive and agile in their actions ・Those who take full ownership of their tasks and responsibilities. Other Information: Additional information on Location Tokyo (Futako Tamagawa Rise Office) Additional information on English Qualification We require employees to achieve a TOEIC score of 800 or higher within two years of joining the company. Alternatively, you may provide proof of equivalent English proficiency through other recognized certifications or a university degree (or higher) from an English-speaking country. #corporate #OperationalImprovement #groupcompanydiv #RakutenMobile Languages: English (Overall - 3 - Advanced)、 Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要é (JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details