网络总监（营销Web UX）

Job Description: Business Overview The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services. We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile. Department Overview The Marketing Web UX Section is responsible for the production direction, design, and coding of all web pages that customers see before applying or after subscribing. We have directors, designers, and front-end engineers (FE) in charge of the Rakuten Mobile and Rakuten Hikari pages. This is an environment where the members in the whole department can enjoy improving their skills as "one team" while inspiring each other. - We hold monthly numerical analysis sharing meetings and study sessions for skill improvement across job categories. - Group members review wireframes, designs, and test pages with each other to provide feedback and exchange opinions. - When a large project arises, we organize a project team around the director, designer, and FE in charge and communicate closely. Responsible for the creation, operation, and improvement of the web pages that customers first encounter when learning about Rakuten Mobile and considering applying, including the TOP page, price plan, product information, campaigns, optional services, store and area information, customer support, and new content pages. The web directors are assigned to one of two groups within the department: the Web Direction Group or the Web KPI produce Group. The Web Direction Group's mission is to "maximize applications" and "improve the rate of traffic to the application page," and the Web KPI produce Group's mission is to "provide new added value. Each director can experience a wide variety of direction work with speed, while utilizing their own areas of expertise. Position: Why We Hire Additional hiring to handle the increase in the number of projects and optimization of web pages due to the expansion of our mobile business. Position Details Directing the creation of new pages, improvement of existing pages, and operational work in cooperation with various internal departments. - Wireframe creation - Progress management of projects up to release - UX writing - Page improvements such as A/B testing and personalization using in-house tools - Access analysis and reporting - Workflow improvements Work Environment [Web Direction Group] Employees: 8 Outsourcing: 28 [Web KPI produce Group] Employees: 5 Outsourcing: 2 *Including employees working concurrently *As of June 2023 We have a wide range of members in their 20s to 40s, including new graduates and mid-career hires (transferred from other Rakuten services, external operating companies and production companies, etc.). Mandatory Qualifications: - More than 3 years of experience as a web director - Experience in progress management and direction of web production - Experience in wireframing and UI design - Basic knowledge of front-end technologies such as HTML, CSS, and JavaScript - Smooth communication skills with Business department and Production manager Desired Qualifications: - Team management experience - Project management experience - Knowledge of access analysis - Knowledge of UX design - Web content planning experience - Web writing [ id: cmorec bmd ] #marketingdiv #RakutenMobile Languages: English (Overall - 1 - Beginner), Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要é (JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details