业务流程改进专员（乐天移动企业销售）

Job Description: Business Overview Rakuten Mobile launched its full-scale service in April 2020 as the fourth MNO (Mobile Network Operator) in Japan, the first to be approved in 13 years, to provide high-quality mobile communication services at fair prices. We surpassed 8.5 million subscriptions in February 2025 and reached 10 million subscriptions in December 2025. We also began providing full-scale services to corporate clients in January 2023. As a core business driving the future growth of the Rakuten Group, we are making large-scale investments and are receiving significant attention both domestically and internationally. (Subscription Trends) ・5 million subscriptions: August 2021 ・6 million subscriptions: December 2023 ・7million subscriptions: June 2024 ・8 million subscriptions: October 2024 ・8.5 million subscriptions: February 2025 ・10 million subscriptions: December 2025 Department Overview This organization is responsible for providing mobile services and solutions to corporate clients. Through the provision of Rakuten Mobile and other Group assets, we partner with corporate clients to identify and solve their diverse challenges, thereby empowering them. We are primarily responsible for building and improving sales processes within the Corporate Sales Department. We formulate and execute strategies from every angle for a wide range of tasks that support the foundation of sales activities, from lead generation, negotiations, and contracts, to the collection of outstanding receivables. This is a team where your proposals can directly contribute to sales expansion, operational efficiency, and improved customer satisfaction. Position: Why We Hire As the organization expands and team demand increases, we are looking to increase our headcount. Position Details To improve sales organization processes and strive for increased sales productivity in order to achieve the goals of the Rakuten Mobile Corporate Sales organization. Building new sales processes, improving existing sales processes, and building/improving other operational processes. ・Support for building operations to coordinate with field sales after acquiring inbound customers. ・Building and supporting the operation of processes for introducing corporate customers from various Rakuten Group business divisions to Rakuten Mobile. ・Redesigning and managing meeting structures within the sales department. Work Environment 2 members Mandatory Qualifications: ・Experience involved in business process improvement projects. ・Ability to communicate smoothly with relevant departments and demonstrate a cooperative attitude. ・TOEIC score of 800 or higher Desired Qualifications: ・Experience in requirement definition or development for SFA tools (Salesforce, kintone, etc.). ・Experience involved in operations using various digital tools (Power Automate, Alteryx, Blue Prism, etc.). ・1+ years of work experience in corporate planning, sales promotion, or planning. ・Highly motivated to try new things and proactively take on challenges in unfamiliar areas. Other Information: Additional information on Location Tokyo (Futako Tamagawa Rise Office) Additional information on Secondment None planned for the time being. Additional information on Transfer None planned for the time being. #business #consultingsales #groupsalesdiv #RakutenMobile Languages: English (Overall - 2 - Intermediate)、 Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要é (JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details