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发布于 2026-06-19 英文原文

激励平台部门高级工程经理

インセンティブプラットフォーム部 : シニアマネージャー(INPD)

楽天グループ

职种工程 雇用形态—
工作地点东京 薪资面议

职位概要

乐天技术平台部门(TPD)旗下的激励平台部门(INPD)负责提供积分/忠诚度、优惠券、活动及支付网关等激励与支付解决方案,服务全球乐天业务。现招聘高级工程经理,领导其中一个核心后端平台,全面负责服务,包括团队成员管理、战略、运营及利益相关者管理,向总经理汇报,并经常向董事及高管汇报,确保日常运营和项目交付按计划推进。同时负责团队发展与成长,帮助成员进入职业下一阶段,提升组织整体标准。具体职责包括:与电商、旅游、金融科技、移动等跨公司利益相关者合作,定义平台战略并领导团队实施,为客户和用户(含外部)创造有意义的服务;管理所负责的生态系统平台,确保稳定性与质量,同时制定产品战略并交付新功能与改进;定义平台战略、路线图和运营计划,影响利益相关者(尤其是主要客户)共同实现目标;领导多元组织团队,负责成员职业发展与成长,重点培养下一代领导者;建设持续卓越和有效增长的组织文化;管理预算,履行财务责任并确保合理投资。必备资格:人员管理经验,领导20人以上多元文化团队8年以上;构建和运营高流量关键平台的丰富经验;极强的主人翁意识和责任感,尤其在生产问题管理期间;跨组织各层级沟通经验,尤其是与高管层沟通;对业务和技术均有良好理解,能做出正确决策并与利益相关者进行有意义的对话。工作地点:东京。语言要求:英语和日语均达到流利水平(Overall - 4 - Fluent)。

职位描述

Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships. Within TPD, the Ecosystem Platform Supervisory Department (EPSD) develops scalable and reliable platforms that support the entire Rakuten Ecosystem globally, fostering a culture of ownership and data-driven decision-making.   Department Overview The Incentive Platform Department (INPD) provides incentive and payment solutions that empower Rakuten's businesses around the world, including Rakuten's Point/Loyalty, Coupon, Campaign, and Payment Gateway platforms. The capabilities and scale of these platforms are being continuously upgraded in order to accelerate synergy between and within the Rakuten ecosystem. Overall Position Details As a senior engineering manager for this department, you'll lead one of these core backend platforms. You will be responsible for the overall service, covering team member management, strategy, operations, and stakeholder management. Reporting to the General Manager and often to director and executives, you will be responsible for the day-to-day operations and project deliveries are on track. As expected of an exceptional leader, you will also be responsible for the development and growth of your team, helping them to reach the next stages of their career, and raising the overall standards within the organization. You will also: - Partner with stakeholders across the company- such as eCommerce, Travel, Fintech, and Mobile- to define platform strategy and lead the team in its implementation, creating meaningful services for our clients and users (including external). - Manage the assigned ecosystem platform(s) to ensure stability and quality, whilst setting product strategy and delivering on new features and enhancements. - Define the platform strategy, roadmap, and operating plans, influencing stakeholders- especially major clients- to work with us toward shared goals. - Lead a team in line management of diverse organizations with members across different roles from a variety of backgrounds: you will be responsible for their career development and growth, with extra focus on the coaching of the next generation of leaders. - Build an organizational culture that leads to ongoing excellence and effective growth of our teams and services. - Manage budget to fulfil our fiscal responsibility and ensure that the proper investments are being made.   Mandatory Qualifications - People management experience: leadership of multicultural teams with 20+ members (8 years +) - Extensive experience in building and operating high-traffic, critical platforms - Very strong sense of ownership and accountability- particularly during production issue management - Experience in communicating across all levels of the organization, especially with executive-level management - Good understanding of both business and technology to make proper decisions and have meaningful conversations with stakeholders Other Details - Work Location: Tokyo #engineer #technologyplatformdiv Languages: English (Overall - 4 - Fluent), Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要é (JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details