技术专家（软件资产管理/IT治理）

Job Description: Business Overview The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening the technology foundation. Within TMD, the Corporate IT Supervisory Department (CITD) drives Rakuten Group’s global corporate IT services and infrastructure. Our mission is to empower Rakuten through innovative and secure IT solutions that enhance efficiency and foster productivity. Department Overview The Corporate IT Service Department (CITSD) empowers Rakuten through innovative and secure IT solutions that drive efficiency and enhance productivity. Our service scope encompasses enterprise application management for core business functions, driving business process automation and digital transformation through our IT platform, providing comprehensive end-user support and operations, and optimizing IT processes to support a range of essential services and platforms. Position: Why We Hire As Rakuten Group strengthens its software governance, the importance of system-based usage controls and technical safeguards—beyond mere license management—is growing. We are seeking a Technical Specialist who can collaborate with the SAM team's operations staff to understand the technical specifications of software and SaaS products, and drive their implementation on IT platforms as well as the design of access controls. Position Details ・Evaluate technical capabilities and administrative controls of software products and SaaS platforms. ・Design technical governance controls to enforce software licensing and usage policies. ・Assess software deployment architectures, authentication mechanisms, and access control models. ・Support software onboarding reviews from a technical governance perspective. ・Manage and optimize software administration consoles and management platforms. ・Configure access control, role management, and policy enforcement settings. ・Collaborate with Enterprise IT teams to implement software restrictions and governance controls. ・Design integration requirements between software platforms and enterprise systems. ・Develop automated controls for software provisioning, deprovisioning, and license assignment. ・Support implementation of policy-based software management. ・Enhance compliance monitoring through automation and data-driven processes. ・Reduce manual operational effort through workflow optimization. ・Evaluate software from security, compliance, and operational perspectives. ・Review software architecture and enterprise deployment requirements. ・Collaborate with Information Security teams to assess software-related risks. ・Recommend technical mitigations and governance controls. ・Partner with SAM Operations teams to translate policy requirements into technical solutions. ・Collaborate with IT Infrastructure, Endpoint Management, Identity Management, Security, and Procurement teams. ・Support software vendors in technical discussions regarding product capabilities and governance requirements. ・Provide technical guidance to internal stakeholders and software owners. Mandatory Qualifications: ・3+ years of experience in IT Engineering, IT Operations, Endpoint Management, Enterprise Applications, or related technical fields. ・Strong understanding of SaaS, cloud services, and enterprise software architectures. ・Experience administering enterprise software platforms and management consoles. ・Knowledge of Identity & Access Management (IAM), Single Sign-On (SSO), and access control mechanisms. ・Understanding of software deployment, packaging, provisioning, and lifecycle management processes. ・Business-level communication skills in both Japanese and English. Desired Qualifications: ・Experience working with enterprise security platforms and governance controls. ・Ability to understand technical requirements and translate business policies into technical implementations. #engineer #technologymanagement #technologymanagementdiv In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要é (JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details