发布于 2026-07-03
英文原文
战略项目经理(日用品电商业务)
消費財&総合家電ダイレクト事業 FMCG企画部:プロジェクトマネージャー(戦略立案)楽天24エクスプレス(C&M)
楽天グループ
| 职种 | 业务运营 | 雇用形态 | — |
|---|---|---|---|
| 工作地点 | 东京都世田谷区玉川1-14-1 乐天 Crimson House | 薪资 | 面议 |
职位概要
乐天集团旗下日用品电商业务“Rakuten24 Express”招聘战略项目经理。该业务处于从1到10的高速增长阶段,已完成0到1的验证,正进行大规模投资并推进新服务开发与价值链变革等战略项目。岗位职责包括:项目组合管理(多项目优先级排序、资源分配与整体优化);项目推进与执行(带领团队达成QCD目标并与利益相关方建立共识);问题解决与风险管理(制定预防性措施并快速应对突发问题);向管理层汇报(可视化进展与成果以支持决策);团队管理(培养成员并标准化PM技能)。近期重点项目包括改善收益结构以实现短期盈利、通过提升服务质量提高客户满意度、利用集团资源提升运营效率与标准化。应聘条件:需具备咨询公司或运营企业2年以上战略/服务策划经验,以及日用品零售行业与电商基础知识。优先条件:日用品行业服务策划经验、熟练使用PowerPoint和Excel(vlookup、数据透视表)。期望人选:富有挑战精神、好奇心强、积极向上、能克服困难、追求高速成长环境、有持续达成目标的毅力。工作地点为东京都世田谷区玉川。英语要求TOEIC 800分以上或在英语国家取得学位。
职位描述
Job Description: Department Overview About Rakuten's daily necessities e-commerce business "Rakuten24 Express" Rakuten is developing a daily necessities e-commerce business centered on "Rakuten24 Express" within "Rakuten Ichiba". This business is not limited to mere product sales, but also focuses on creating new customer experiences that lead the industry, such as aggressive TV commercials. "Rakuten24 Express" is a delivery service that delivers products at a time specified by the user. It is a brand new field where we are actively investing and expanding our business to provide users with unprecedented value and build an overwhelming No.1 position. Position: Why We Hire Amidst the changing lifestyles and expanding demand for e-commerce due to the impact of COVID-19, national manufacturers are placing high expectations on the growth of Rakuten's daily necessities e-commerce platform. Our company is also making large-scale investments to achieve our very ambitious medium-term goals, and is promoting strategic projects focused on new service development and value chain transformation. In this position, you will oversee projects that are the "heart" of our business. This environment allows you to develop into a business leader with a management perspective, not only by formulating strategies but also by being consistently involved in execution and verification in an environment close to senior management. We are seeking individuals who can plan, execute, and promote strategic projects aimed at the medium-term growth of our business, with a high degree of autonomy. Charm - A highly dynamic growth phase, having completed the 0 to 1 phase and expanding from 1 to 10 - Rakuten Group's foundation & the speed of a startup You can leverage Rakuten's abundant assets while driving the business with the great autonomy unique to a small organization. You are close to management and can feel the tangible impact of your proposals directly contributing to business growth. - "Comprehensive skills" to cultivate a management perspective Because you are involved in everything from strategy planning to execution, you can quickly hone the management perspective and project management skills necessary for a business leader. - Flat environment and career path A flat organization where opinions are easily heard regardless of position. An ideal environment for those aiming for a business leader or management position in the future. Position Details To expand the business's sales and profits, you will analyze challenges in various areas and take responsibility for all phases, from consideration and execution to verification. Significant contributions to the business's medium-term growth are expected. Main Responsibilities - Project Portfolio Management Overseeing multiple projects, prioritizing, allocating resources, and optimizing the overall project - Project Promotion and Execution Leading the team and achieving quality, cost, and delivery (QCD) targets while building consensus with stakeholders - Problem Solving and Risk Management Developing proactive mitigation measures for potential risks and providing rapid solutions to issues that arise. Execution - Reporting to Management Visualizing progress and results for management to support decision-making - Team Management Developing team members to maximize their performance and standardizing PM skills Examples of Recent Major Projects - Improving the revenue structure to achieve short-term profitability - Improving customer satisfaction (CS improvement) through service quality improvement (user support quality improvement) - Improving operational efficiency and standardization (operational quality improvement) by utilizing group resources This position allows you to hone your overall skills in driving business forward. You can gain consistent experience from strategy planning to the execution phase. Work Environment Organizational Structure - Number of people (1 General Manager, 1 Senior Manager, 1 Manager, and 2 Members) - Age range: Early 30s - Ratio of mid-career hires: 100% Background of mid-career employees - Individuals from manufacturing companies/trading companies ã Mandatory Qualifications: - At least 2 years of experience in strategy and service planning work for a consulting firm or operating company - Basic knowledge of the daily necessities retail industry and e-commerce Desired Qualifications: - Experience in service planning in the daily necessities industry - Experience in analyzing and planning using Power Point and Excel (experience using vlookup and pivot) Desired personality and experience - Those who have a strong spirit of challenge and are curious about new things. (You can face completely new things without fear) - Those who have strong positive emotions. (Experience of overcoming hardships and adversity) - Those who are looking for an environment with a fast growth rate - Those who have the habit of producing results and have the ability to persevere. (Experience of continuously achieving goals) Other Information: Additional information on Location Rakuten Crimson House 1-14-1 Tamagawa, Setagaya-ku, Tokyo Additional information on English Qualification TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country. Proof of qualifications will be required by the time of the job offer. If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required. Rakuten Group, Inc. Homepage Link - Benefits:https://corp.rakuten.co.jp/careers/benefit/ - Recruitment Information:https://corp.rakuten.co.jp/careers/information/ * Employment type is detailed - Rakuten Culture:https://corp.rakuten.co.jp/careers/culture/ #business #strategyplanning #serviceplanner #commerce #Rakuten24Express In Japanese, Rakuten stands for âoptimism.â It means we believe in the future. Itâs an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / åéè¦é (JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakutenâs corporate mission is to âcontribute to society by creating value through innovation and entrepreneurship.â We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details