发布于 2026-08-20
英文原文
产品经理（客户战略部门）
プラットフォーム戦略統括部：プロダクトマネージャー（顧客戦略部） (PFSD)
楽天グループ
| 职种 | 产品 | 雇用形态 | — |
|---|---|---|---|
| 工作地点 | 日本（乐天集团总部） | 薪资 | 面议 |
职位概要
乐天集团总部位于日本，服务约1亿国内客户及全球30个国家20亿客户，提供电商、支付、金融、通信、媒体、体育等70多项服务。客户战略部门横跨支持各类服务，现招聘产品经理，负责通过多种产品/项目/功能提升乐天生态系统体验。主要职责包括：主导PointClub、myRakuten、集团通用会员功能及新产品的产品战略、规划、开发与增长黑客；制定基于生态系统体验战略的产品战略；管理产品KPI、营销与用户体验；增长黑客；规划新功能；确定开发方向；项目管理。必备条件：对结果有承诺并有规划体验战略的经验；逻辑思维、问题解决与沟通能力；基于数据分析和假设对行动负责；有网站管理员、Web产品经理或创意总监经验；了解Web标准与创建流程；了解Web可用性与可访问性；了解Web前端技术。优先条件：有跨职能团队（含开发与营销负责人）成功发布或改进产品的经验；有在敏捷/精益产品开发中领导成功产品/服务开发的经验；有自我驱动精神并发挥专业能力领导项目；有营销/统计分析/人机工程学/访问分析/可用性研究经验与知识；有新网站启动项目经验；有网站改版经验；有SEO、LPO、SM项目经验；有创建智能手机Web/App的经验与知识；有服务器端程序（Apache、JAVA、PHP、框架）经验与知识；有管理和团队建设经验；有培养员工、举办研讨会或学习会的经验。语言要求：英语中级、日语流利。
职位描述
Job Description: Business Overview Rakuten Group is headquartered in Japan and serves approximately 100 million domestic customers and 2 billion customers across 30 countries worldwide. We provide more than 70 services across various fields including e-commerce, payment services, financial services, telecommunications, media, and sports. Department Overview Rakuten Group Co., Ltd. currently provides more than 70 services and has a membership system with more than 100 million members. The Customer Strategy Department supports a wide variety of services across the board. Position: Why We Hire As a product manager in customer strategy supervisory department, you will work on enhancement for Rakuten Ecosystem experience through the various products/programs/functions. ã Position Details Lead the product strategy, planning, development and growth hack for those products. - PointClub - myRakuten - Group Common function for membership - New product. Tasks are - Plan the product strategy based on ecosystem experience strategy - Manage the product KPI, Marketing, User experience - Growth hack - Planning new functions - Direction of development - Project management ã ã Mandatory Qualifications: - Commitment for the result and planning experience strategy - Logical thinking, Issue solving, communication skill - Take responsibility to the action with analysis of data and hypothesis - Experience of Web master, Web product manager, Creative Director - Knowledge for Web standard and Web creation work flow - Knowledge for Web usability and accessibility - Knowledge for Web front end technology ã ã Desired Qualifications: - Experience to achieve successful product launch or improvement with cross-functional team including developer and marketing PIC. - Experience of leading successful product / service development in agile / lean product development program. - Person who has self start-up mind and lead the project while demonstrating the your own expertises. - Experiences and knowledge about marketing / statistical analysis / ergonomics / access analysis / usability studies are plus. - Experience of new website start up project - Experience of website rewnewal - Experience of projects about SEO, LPO, SM - Experience and knowledge of creating smart phone web/App - Experience and knowledge of server side program(Apache, JAVA, PHP, framework) - Experience of management and team building - Experience of nurturing staff, hosting workshop or learning session #creative #jobcategory03 #productmanager #jobsubcategory20 #operationdiv #organization08 Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for âoptimism.â It means we believe in the future. Itâs an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / åéè¦é (JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakutenâs corporate mission is to âcontribute to society by creating value through innovation and entrepreneurship.â We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details