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Job Description: Business Overview The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening the technology foundation. Within TMD, the Technology Management Services Supervisory Department (TMSSD) plays a vital role in CIO Governance, IT financial management, IT procurement, Quality Management System (QMS), technology-related public relations, and human resources strategy. By promoting efficiency, quality, risk management, and organizational strength, we ensure that Tech Divisions remain agile and at the forefront of technological advancement. Department Overview The IT Planning Department (ITPD) plays a critical role in contributing to Rakuten Group's business success through effective IT finance management. We are responsible for the management accounting of development costs (Tech costs), encompassing budgeting, forecasting, variance analysis, and comprehensive reporting. This ensures financial transparency, accuracy, operational efficiency through system development, and the strategic alignment of IT investments with organizational objectives. Position: Position Details As a key partner to the Finance Department Head, you will be responsible for the hands-on execution of a comprehensive transformation of our finance and accounting operations. Your mission is to resolve issues stemming from process opacity and departmental silos, building a robust and efficient financial foundation rooted in sound accounting principles. We are seeking a "Transformation Execution Partner" who can translate leadership’s vision into actionable tasks, work closely with team members on the ground, and drive the visualization, standardization, and automation of processes with a logical, hands-on approach. ・Process Visualization & Analysis: Under the direction of the Department Head, conduct a thorough "as-is" analysis of end-to-end (E2E) processes. Visualize workflows, system interactions, and data flows to identify the root causes of inefficiencies ・Process Re-design & Implementation: Design and implement new, optimized workflows to address identified bottlenecks. Drive the reduction of manual tasks by integrating technologies, including Generative AI, into daily operations ・Strengthening Accounting & Tax Governance: Embed accounting principles into operational workflows to ensure that decisions are based on professional standards rather than arbitrary or ad-hoc justifications ・Documentation: Develop and maintain Standard Operating Procedures (SOPs) to eliminate reliance on tribal knowledge and individual expertise ・Change Management & Stakeholder Engagement: Lead constructive process improvements through direct dialogue with team members. Navigate resistance and friction to ensure the successful adoption of new processes Mandatory Qualifications: ・More than 5 years of experience in corporate accounting, finance, or management accounting ・Proven experience in visualizing, auditing, or re-designing complex end-to-end (E2E) business processes ・Experience in building and operating workflows based on accounting and tax principles ・High-level logical communication skills in Japanese (ability to structure complex issues and convey them accurately to others). ・Business-level English proficiency (TOEIC 800+ or equivalent; capable of facilitating meetings, drafting documents, and understanding complex discussions) ・Strong analytical skills using Excel to identify issues and quantify the current state based on data Desired Qualifications: ・Experience in IT Finance or participation in finance-related system implementation/refresh projects ・Experience in finance operations within a global organization involving overseas offices ・Proven track record of process automation using Generative AI, RPA, or BI tools (e.g., Tableau, Power BI) ・Professional accounting qualifications (e.g., CPA, USCPA, Licensed Tax Accountant) ・Project experience in a consulting firm (BPR, PMO, etc.) focused on the finance sector #engineer #finance #accounting #technologymanagementdiv Languages: English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要é (JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details