招聘运营（业务招聘）

Job Description: Business Overview Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other. *Our Businesses Key Figures https://global.rakuten.com/corp/careers/services/ Department Overview The Group Human Resources Supervisory Department, which is part of Rakuten Group, Inc.’s corporate headquarters, currently provides human resources services to more than tens of thousands of employees in order to strengthen the Rakuten Group’s organizational capabilities. To support the Rakuten Group’s diversified business operations, this department serves as the cornerstone of talent acquisition, attracting a diverse range of professionals-from engineers to business roles and executives-and driving the organization’s growth. We conduct optimal and efficient recruitment activities for an organization comprising tens of thousands of employees. We are an operations organization dedicated to ensuring the quality of the “recruitment experience” and “recruitment process” for mid-career hires in the business sector. We currently recruit over 500 business professionals annually through mid-career hiring. A sophisticated operational infrastructure is essential to the success of these large-scale, fast-paced recruitment efforts. Through optimal workflow design and data management, we standardize and streamline this vast recruitment process, enabling swift hiring. Going beyond mere administrative support, we play a critical role in supporting the Rakuten Group’s recruitment efforts by balancing both the “quality” and “speed” of our hiring activities. Position: Why We Hire To fill a vacancy. Position Details ・Serving as the point of contact and liaising with job seekers and recruiters ・Streamlining interview scheduling and managing BPO partners ・Monitoring and optimizing the progress of the selection process ・Managing and administering internal job postings ・Preparing onboarding procedures and handling related tasks ・Coordinating with new hires, the hiring department, and other stakeholders ・Handling administrative procedures for onboarding approvals and contracts ・Preparing for onboarding, including visa support for global hires ・Managing recruitment costs and processing invoices ・Compiling, analyzing, and reporting on recruitment data ・Operating and managing business automation using RPA ・Streamlining recruitment processes and establishing systems through the implementation of AI tools ・Continuous improvement of operations aimed at enhancing productivity ・Establishing and managing systems for onboarding temporary staff ・Quality control of overall recruitment operations and promotion of operational standardization *While you will initially be assigned some of the duties listed above, we expect you to take on a broader range of responsibilities in the medium to long term. Work Environment You will be assigned to the Business Recruiting Operation Group within the Business Recruiting Section of the Global Talent Acquisition Department. ・Number of employees: 5 ・Age range: Primarily in their 30s and 40s ・Ratio of new graduates to mid-career hires: All employees are mid-career hires The five employees share the responsibilities listed in the “Job Description” section. After gaining experience as a member of the recruitment operations team, you’ll find an environment that supports your career development in line with your aspirations, including the possibility of transferring to other departments within the Group Human Resources Supervisory Department. Mandatory Qualifications: ・Practical experience in roles such as sales administration, secretarial work, or group assistant-in environments where speed and accuracy are essential ・Business-level computer skills (Microsoft Office, etc.) ・Japanese: Business level or higher Desired Qualifications: ・Experience in recruitment ・Experience leading initiatives to improve operations, streamline workflows, and increase productivity ・English proficiency: Business level Other Information: Additional information on Location Rakuten Crimson House 1-14-1 Tamagawa, Setagaya-ku, Tokyo Related Pages ・Employee Benefits: https://global.rakuten.com/corp/careers/benefit/ ・Employee Conditions: https://global.rakuten.com/corp/careers/information/ ・Culture: https://global.rakuten.com/corp/careers/culture/ #corporate #HR #GA #CorporateCommunications #operationdiv Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要é (JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details