Salesforce对象需求定义、改造与运营／CRM基础设施工程师

Job Description: Department Overview We aim to resolve challenges for corporate clients through the provision of Rakuten Mobile and other Group assets, while maximizing revenue across the Rakuten Group's corporate business. We build and operate CRM infrastructure that maximizes the potential of our sales organization and enhances the quality of decision-making. By leveraging the power of technology to remove barriers in the field, we act as frontrunners supporting the overwhelming growth of Rakuten Mobile's corporate business. Position: Why We Hire With the rapid growth of Rakuten Mobile's corporate business, the types of services we handle are becoming increasingly complex. We are recruiting new members to strengthen our system infrastructure for maximizing sales productivity and to establish a stable maintenance and operation framework. As we accelerate the introduction of more specialized tools and data utilization, we are looking for individuals who can drive progress from both technical and business perspectives. Position Details - Requirement definition, modification, and operation of various Salesforce objects. - System design and implementation for the optimization of sales processes. - Maintenance and operation of data infrastructure and support for security audits. - Participation in cross-company projects related to data utilization. Work Environment The team consists of 3 members. As a small, high-performance team, we work in an environment where we can engage in tasks with speed and close proximity to management. Mandatory Qualifications: - Practical experience (1+ years) in requirement definition, modification, and operation of various Salesforce objects. - Highly motivated to learn new things and proactive in taking on unfamiliar challenges. - Ability to communicate smoothly with relevant stakeholders and demonstrate a collaborative spirit. Desired Qualifications: - Experience in development/automation using Apex or Python. - Experience involving business operations using accounting knowledge. - Practical experience in data analysis. - Experience in driving operations as a project leader. Other Information: Additional information on Location Futako Tamagawa Rise Office Zip Code:158-0094 Location: Futako Tamagawa Rise 13F 2-21-1 Tamagawa, Setagaya-ku, Tokyo Additional information on Transfer Yes (There is a possibility of domestic and international business trips and transfers.) #business #dataanalyst #dataanalytics #groupsalesdiv #RakutenMobile Languages: English (Overall - 2 - Intermediate)、 Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要é (JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details